Khala Ghar Privacy Policy: Our Commitment to Protecting Your Data

khala ghar. This Privacy Policy explains what personal information we collect, why we collect it, and how we keep it secure.

By using our platform, you agree to the terms of this Privacy Policy. We strongly recommend reading the full document carefully before registering for the first time.

Khala ghar believes your privacy is a fundamental right. We adhere to international data protection standards and never sell your information to third parties or use it without your consent.

Khala ghar collects various types of information from three main sources — what you provide directly, data collected automatically while you use the platform, and information received from third parties.

a. Information you provide directly:

• Name, date of birth, address
• Email Address & Phone Number
• National ID or passport number (for KYC verification)
• Payment method details (bKash, Nagad, Rocket, etc.)
• Information shared when contacting our support team

B. Automatically Collected Information:

• IP Address & Device Information
• Browser Type & Operating System
• Platform activity logs (login times, betting history)
• Data from Cookies & Tracking Pixels
• Transaction history and amounts

C. Information Received from Third Parties:

• Information from identity verification agencies
• Transaction confirmation from the payment processor
• Information disclosed to legal authorities where required by applicable law

Khala ghar uses your information only for specific, lawful purposes. These purposes are detailed below:

If you no longer wish to receive promotional emails or SMS, you can opt out at any time through your account settings or by contacting our support team.

Khala ghar never sells your data. However, in certain circumstances, information may be shared with trusted partners in order to deliver our services:

• Payment Processor: bKash, Nagad, Rocket, and other approved payment gateways — used solely for processing transactions.
• Identity Verification Agency: A third-party verification provider to complete the KYC process.
• Technology Partners: Technology service providers that support platform operations, all bound by strict confidentiality agreements.
• Legal Authorities: In response to a valid legal order, court directive, or request from a regulatory authority.
• Anti-Money Laundering Authority: To file reports required for compliance with AML/CFT regulations.

Khala ghar uses multiple layers of security to protect your data. Our security framework is built to meet the highest industry standards.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption, making it virtually impossible for hackers to intercept.
• Firewall Protection: Advanced firewalls and intrusion detection systems are in place to prevent unauthorized access.
• Two-Factor Authentication (2FA): An OTP or authenticator app can be enabled as an extra layer of security when logging in.
• Data Masking: Sensitive information (such as phone numbers and ID numbers) is masked within the system.
• Security Audit: Regular third-party security audits and penetration testing are conducted.
• 24/7 Monitoring: System activity is monitored continuously to detect any unusual behavior.
• Encrypted Storage: All sensitive data stored on our servers is kept in encrypted form.

Khala ghar uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help enhance your experience on the platform.

Types of cookies we use:

• Essential Cookies: For maintaining login sessions and core functionality — disabling these may prevent the platform from working properly.
• Performance Cookies: Anonymous data collection to improve page loading speed and overall user experience.
• Functionality Cookies: To remember your preferences, such as language settings or display options.
• Analytics Cookies: To analyze platform usage patterns and help improve our services.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may limit some features of the platform.

As a khala ghar user, you have a number of important rights regarding your personal data. We respect and are committed to upholding each of them.

• Right to Access: You may request to know what personal information we hold about you.
• Right to Rectification: If your information is inaccurate or incomplete, you can request a correction.
• Right to Erasure: In certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: You may request that the use of your information be restricted in specific cases.
• Data Portability: You can request a copy of your data in a structured, portable format.
• Right to Object: You can object to your data being used for specific purposes.
• Withdrawal of Consent: You can opt out of marketing communications at any time.

To exercise any of these rights, support@khalaghar.netto send us an email. We typically respond within 30 days. Please note that due to legal obligations, certain information must be retained for a specified period.

Khala ghar retains your data only for as long as necessary. Retention periods vary depending on the type of data:

After the applicable retention period, data is securely deleted or anonymized so that you can no longer be identified.

Khala ghar is strictly for users aged 18 and above. We do not knowingly collect or process personal information from anyone under the age of 18.

• Age is verified at registration and confirmed through the KYC process.
• If we become aware that a minor has created an account, that account will be immediately suspended and all associated data will be deleted.
• If a parent or guardian believes their child has created an account, please contact us immediately at support@khalaghar.netto get in touch.

If you have any questions, concerns, or complaints regarding this Privacy Policy, please get in touch with us:

• Email: support@khalaghar.net
• Contact Hours: 24 hours a day, 7 days a week
• Response Time: Typically 2–5 business days

We take every complaint seriously and handle it with integrity. Our dedicated team responds quickly to any data protection concerns.